Refund Policy

REFUND POLICY FOR ARLINGTON BRITISH MEDICAL ACADEMY

We appreciate that you may not be able to attend the course/event due to mitigating circumstances including changes in work schedule, rota, change in exam date illness or personal reasons. We will refund you the fees if your request is received with sufficient notice (please see below for full details). Since most of the preparation such as booking of the venue, arranging catering, printing of lists and course material, name
badges and course certificates are done in advance, it becomes harder for you to obtain most of the fee refunded if you leave your cancellation request till late. In addition, it will not be possible for us to offer the place to another candidate if the time is short, thus resulting in a wasted slot. Hence we suggest that you inform us as soon as possible (email: info@abmacademy.com) if you are unable to attend the course after you have booked it. We will endeavour to help you as much as possible.

  • Cancellation and Refund Policy
  • Transfer of place to a colleague
  • Transfer of place to a future course/event

CANCELLATION AND REFUND POLICY

If Arlington British Medical Academy is forced to cancel the course in its entirety due to unforeseen circumstances, an emergency or for any reason relating to the venue or faculty, we will provide you with a 100% refund of the fee. If a course has to be cancelled mid-way, then a 50% of the fee will be refunded.
However, please note that no refund of travel, accommodation or sustenance costs that you may have incurred to attend the course will be provided.

  1. Request for cancellation received 42 days (six weeks) before the commencement of the course: Full refund minus 10% administration and registration charges plus bank/postage charges.
  2. Request for cancellation received 28 days (four weeks) before the commencement of the course: Fifty percent refund plus bank/postage charges.
  3. Request for cancellation received 14 days (two weeks) before the commencement of the course: Twenty-five percent refund plus bank/postage charges.
  4. Request for cancellation received within 14 days of commencement of the course: You will forfeit the fee.

TRANSFER OF PLACE TO A COLLEAGUE

If you are unable to attend the course but wish for to have your place transferred to one of your friends or colleagues, we may agree to this arrangement if the request is received four weeks in advance. We can provide this service free of charge. However, if this request is received within four weeks but not less than two weeks of commencement of the course, then a 25% administration charge will apply to cover the cost of registration pack, name badges and certificates that would already have been prepared. We cannot do any transfers within two weeks of start of a course and you will forfeit the course fee. Please mail us at info@abmacademy.com if you require this arrangement.

TRANSFER OF PLACE TO A FUTURE COURSE

In certain instances, we may agree for you to transfer your place to a future similar course. We can provide this service free of charge if the request is received four weeks in advance. However, if received within four weeks but not less than two weeks of within commencement of the course, then a 25% administration charge will apply to cover the cost of registration pack, name badges and certificates that would already have been prepared. We cannot do any transfers within two weeks of start of a course and you will forfeit the course fee. In addition, if there is an increase in the course fee (from the one you have already paid and the future one), you will then be expected to pay the difference to secure your place. Please mail us at info@abmacademy.com if you wish to transfer your place to a future course.

For other pertinent enquiries and general queries related to course fee, please contact us at: info@abmacademy.com

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